Terms of Service
Updated 2026-07-28
Ayzora is an online booking and management service for salons. These terms describe the basis on which you use it. By using the service you accept them.
1. What we provide
Access to the web application: an online booking page for your clients, a calendar, a client database, finance tracking, reports and notifications. The service is provided as is and keeps evolving - individual features may change or be withdrawn, and we announce significant changes in advance.
2. Your account
You are responsible for keeping your credentials safe and for the actions of every staff member you add to the cabinet. Tell us immediately if you suspect your account has been compromised. We may suspend access that is being used to harm the service or other users.
3. Subscription and payment
The service is paid, on a recurring subscription. The price depends on your country and is shown before payment. Payment is taken automatically at the start of each period until you cancel. You may cancel at any time; access remains until the end of the period you have paid for.
4. Trial period
A new salon gets a free trial. When it ends without a subscription, access to the cabinet is restricted and the booking page stops accepting new appointments. Your data is not deleted.
5. Refunds
We refund the unused period if the service was unavailable through our fault, or if you cancelled immediately after a payment taken in error. Write to the address below - we look at each case.
6. Your data is yours
Your salon's data and your clients' data belong to you. You can export your client database to a file from the cabinet at any time and, on request, obtain a full export or deletion. We do not sell this data and do not use it for advertising.
7. What you may not do
Use the service unlawfully, send unsolicited bulk messages through it, attempt to reach other salons' data, load the system with automated requests beyond the stated limits, or resell access without an agreement with us.
8. Availability and liability
We work to keep the service running and take backups, but we do not guarantee uninterrupted operation. Our liability is limited to the amount you paid over the previous three months. We are not liable for lost profit.
9. Changes to these terms
We may change these terms. We notify the salon owner by email at least 14 days before significant changes take effect. If you disagree, you may cancel your subscription before that date.
10. Governing law and disputes
The law of the jurisdiction stated in the company details applies. We try to resolve disputes by negotiation; failing that, at the courts of the company's registered seat.